PAYGRIP PRIVACY POLICY

Last Revised: March 7, 2014


Our privacy policy applies to information we collect from you any time you use or access our website applications. We may change this privacy policy at any time. Whenever changes are made to this privacy policy, the changes are effective within 30 days after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address, phone number and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our services, we automatically collect information about you, including:

  • Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services.

  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.

For more details about how we collect information, including details about cookies and how to disable them, please see "Your Information Choices" below.

Information We Collect From Other Sources

In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.

Use of Information

We use information about you for various purposes, including to:

  • Provide, maintain and improve our services;
  • Provide services you request, process transactions and to send you related information;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions, requests and provide customer service;
  • Communicate with you about news and information related to our service;
  • Monitor and analyze trends, usage and activities in connection with our services; and
  • Personalize and improve our services.

By accessing and using our services, you consent to the processing and transfer of your information in and to the United States and other countries.

Sharing of Information

We may share personal information about you as follows:

  • With third party vendors and other service providers who need access to your information to in order to provide the Application with data related to your account for viewing purposes.
  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request;
  • To enforce applicable user agreements or policies, including our Terms of Use; and to protect us, our users or the public from harm or illegal activities;
  • If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.
  • We may also share aggregated or anonymized information that does not directly identify you.
  • We may share information with Visa, Mastercard, American Express and Discover for your account purposes.

Third Party Analytics

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites and better understand your online activity. Our privacy policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Children

This website is not intended for those under 18. We do not accept information from anyone under the age of 18.

Security

We take all measures to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Protection of information we gather, receive or maintain is of the highest priority. Any attempt to breach our servers, technology or procedures will be treated as misuse of our product. In the event of activity that meets the definition of criminal behavior, we maintain the right to notify the proper authorities of such activity and use all means to assist in identifying the responsible group or individual.

Social Engineering

We consider all attempts to gather information regarding our clients, technology or systems, including employing Social Engineering tactics to be considered abuse of the PayGrip system. Any and all criminal activity will be reported to the proper authorities, and all resources will be utilized to identify and prosecute any individual or group found attempting to establish or alter a merchant account based on fraudulent information or representation.

Your Information Choices

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Promotional Communications

You may opt out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Your California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at 75 Market Street, Suite 503, Portland, ME 04101or toll free by phone at 855-869-1591. To opt out of having information about you shared with third parties for direct marketing purposes, please email support@paygrip.com.

Contact Us

If you have any questions about this privacy policy, please contact us at: 75 Market Street, Suite 503, Portland, ME 04101or by email at support@paygrip.com.